Zoom – Video – University of Florida
Certain types of videoconferencing equipment will not allow you to type alphabetical characters into the Zoom password field. If you are using videoconferencing equipment and the password contains alphabetical characters, contact the host. Local Recorded meetings are stored on the device that the meeting was recorded from e. The option to record is not available from mobile devices.
To see where your Zoom recordings are stored, see the “Change location for Recording” section of Local recording. When you find the. Pressing Delete in the Zoom client removes the recording from the recorded meetings list in Zoom, but not from the device itself.
If you aren’t low on disk space and your meeting still won’t convert, contact your campus Support Center. Search Articles. Troubleshooting Zoom Issues Tags webinar web-conferencing zoom-help.
On this page: I can’t join my meeting I’ve joined my meeting, but no one else is here I can’t hear or talk to people People can’t see me My video is poor quality I can’t access my recordings, I accidentally deleted a recording, or I can’t record My recording won’t convert My problem isn’t listed here I can’t join my meeting If you’re unable to join a meeting, check these items: If you’re on a desktop or mobile device, be sure you’ve installed the Zoom client and that it’s up to date; see What version of Zoom am I running?
If you’ve received any of these messages: Note: Certain types of videoconferencing equipment will not allow you to type alphabetical characters into the Zoom password field. You are on hold: The host has enabled a waiting room; you’ll remain on hold until the host admits you into the meeting room.
Room connector is not enabled for this meeting: If you are using videoconferencing equipment to join a meeting hosted by a free Zoom account or an account that doesn’t have the room connector enabled, you will receive this error. Connect to the meeting using a desktop or mobile device instead. Please wait for the host to start this meeting: The setting ” enable join before host ” is not set, and the host has not yet joined the meeting. Hosts automatically receive email asking them to join.
You will be prompted to join the meeting a short time after the host joins. Please enter the meeting password: The meeting requires a password; enter the password provided by the meeting host. If you do not know the password, contact the meeting host for assistance. This meeting does not allow phone dial-in: The host may only have allowed VoIP audio.
In this case, if you dial into the general Zoom teleconferencing number and enter the meeting ID, you will hear the message above and the call will disconnect. You will need to join the meeting with a computer or a smartphone app.
Not meeting host. Back to top I’ve joined my meeting, but no one else is here If you’ve joined a meeting but don’t see other participants: Confirm with the meeting host that the meeting has begun. If it has, ask for the meeting ID at the top of the host’s Zoom window e. If they don’t match, you’ve joined a different meeting. To confirm which account you are signed in to Zoom with, go to the Zoom App and click on the icon on the top right hand corner next to the search box.
You will then be shown your user details including the email address for your account. To do this, click on switch account. You will then be presented with the sign-in screen. To sign in to your UCL account, you need to choose the sign in with SSO option on the right hand side of the sign in screen. Once you have finished your UCL meeting, you can switch back to your other account by clicking on the icon on the top right hand corner of the Zoom home screen as before, and selecting switch account.
You should then sign in to your other Zoom account using your usual method.
Zoom | Division of Information Technology
Breadcrumb Home Zoom Waiting Room. Submit A Quick Ticket.
Article – Troubleshooting Zoom Issues.
She’s written extensively on automation, but her real jam is creative, catchy taglines. If some participants might connect from videoconferencing hardware instead of a computer or mobile device, set a numerical passcode to ensure that they can connect without issue. Solution: Ask for permission before you record. Blank Blank. By default, only hosts can record Zoom meetings unless they grant other participants the ability to—but participants could still use a third-party tool to record a meeting.
Prevent Zoombombing using Zoom privacy and security features
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